html {
  font-size: 100%;
  overflow-y: scroll;
  -webkit-text-size-adjust: 100%;
  -ms-text-size-adjust: 100%;
}
body {
  margin: 0;
  font-size: 14px;
  line-height: 1.231;
  padding: 0;
}
body,
input,
select,
textarea {
  font-family: "Helvetica Neue", sans-serif;
  color: #000;
}
b,
strong {
  font-weight: bold;
}
blockquote {
  margin: 1em 40px;
}
hr {
  display: block;
  height: 1px;
  border: 0;
  border-top: 1px solid #ccc;
  margin: 1em 0;
  padding: 0;
}
small {
  font-size: 85%;
}
ul,
ol {
  margin: 1em 0;
  padding: 0 0 0 30px;
}
img {
  border: 0;
  vertical-align: middle;
}
form {
  margin: 0;
}
fieldset {
  border: 0;
  margin: 0;
  padding: 0;
}
label {
  cursor: pointer;
}
input,
select,
textarea {
  font-size: 100%;
  margin: 0;
  vertical-align: baseline;
  *vertical-align: middle;
}
input {
  line-height: normal;
  *overflow: visible;
}
table input {
  *overflow: auto;
}
input[type="button"],
input[type="reset"],
input[type="submit"] {
  cursor: pointer;
  -webkit-appearance: button;
}
input[type="checkbox"],
input[type="radio"] {
  box-sizing: border-box;
}

textarea {
  overflow: auto;
  vertical-align: top;
  resize: vertical;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
th,
td {
  vertical-align: top;
}
th {
  text-align: left;
  font-weight: normal;
}
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
  margin: 0;
  padding: 0;
}
/* Typography */
a, .link {
  color: #0072bc;
  text-decoration: none;
  display: inline;
  margin-bottom: 1px;
}
a:hover, .link:hover {
    border-bottom: 1px dotted #0072bc;
    margin-bottom: 0;
    cursor: pointer;
}
h1 {
  color: #00AEEF;
  font-weight: normal;
  font-size: 20px;
}
h3 {
  font-size: 16px;
}
h2, .subject {
  font-size: 16px;
  color: black;
}
/* Helpers */
.centered {
  text-align: center;
}
.clear {
  clear: both;
  height: 1px;
  visibility: none;
}
.hidden {
  display: none;
}
.faded {
  color: #666;
}
/* Pagination */
#pagination {
  border: 0;
  margin: 0 0 40px 0;
  padding: 0;
}
#pagination li {
  border: 0;
  margin: 0;
  padding: 0;
  font-size: 11px;
  list-style: none;
  display: inline;
}
#pagination li a {
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
#pagination li a:hover {
  color: #ff0084;
}
#pagination .previousOff,
#pagination .nextOff {
  color: #666;
  display: block;
  float: left;
  font-weight: bold;
  padding: 3px 4px;
}
#pagination .next a,
#pagination .previous a {
  font-weight: bold;
}
#pagination .active {
  color: #000;
  font-weight: bold;
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
/* Alerts & Notices */
#msg_notice {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #0a0;
  background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0;
}
#msg_warning, .warning-banner {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #f26522;
  background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd;
}
#msg_error {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #a00;
  background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0;
}
#msg_info { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
.warning {
  background: #ffc;
  font-style: italic;
}
.warning strong {
  text-transform: uppercase;
  color: #a00;
  font-style: normal;
}
.error {
  color: #f00;
}
.error input {
  border: 1px solid #f00;
}
.button,
.button:visited {
  background: #222;
  border: none;
  display: inline-block;
  font-size: 16px;
  padding: 4px 16px 4px 16px;
  max-width: 220px;
  text-align: center;
  color: #fff;
  text-decoration: none;
  border-radius: 5px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
  border-bottom: 1px solid rgba(0, 0, 0, 0.25);
  position: relative;
  cursor: pointer;
  font-family: helvetica, arial, sans-serif;
}
.button:hover {
  background-color: #111;
  color: #fff;
}
.button:active {
  top: 1px;
  box-shadow: none;
  -moz-box-shadow: none;
  -webkit-box-shadow: none;
}
.button,
.button:visited,
.green.button,
.green.button:visited {
  background-color: #91bd09;
}
.green.button:hover {
  background-color: #749a02;
}
.blue.button,
.blue.button:visited {
  background-color: #00AEEF;
}
.blue.button:hover {
  background-color: #0299d2;
}
body {
  background: url('../images/page_bg.png') top left repeat-x #c8c8c8;
}
#container {
  background: #fff;
  max-width: 1700px;
  margin: 0 auto;
  box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
}
#header {
  position: relative;
  height: 71px;
  padding: 0 20px;
}
#logo {
    height: 100%;
}
#header #logo img {
  max-height: 65px;
  max-width: 380px;
  width: auto;
  height: auto;
  vertical-align: middle;
}
.valign-helper {
    height: 100%;
    display: inline-block;
    vertical-align: middle;
}
#header p {
  width: 400px;
  margin: 0;
  padding: 10px 0 0;
}
#nav {
  margin: 0 20px;
  padding: 2px 10px;
  height: 20px;
  background: url('../images/nav_bg.png') top left repeat-x;
  border-top: 1px solid #aaa;
  box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  -moz-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  -webkit-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  white-space: nowrap;
}
#nav li {
  margin: 0;
  padding: 0;
  list-style: none;
  display: inline;
}
#nav li a {
  display: inline-block;
  width: auto;
  height: 20px;
  line-height: 20px;
  text-align: center;
  padding: 0 10px 0 32px;
  margin-left: 10px;
  color: #333;
  border-radius: 20px;
  -webkit-border-radius: 20px;
  -moz-border-radius: 20px;
  background-position: 10px 50%;
  background-repeat: no-repeat;
}
.rtl #nav li a {
  background-position: right center;
  background-position: calc(100% - 10px) center;
  padding-left: 10px;
  padding-right: 32px;
  margin-right: 10px;
  margin-left: 0;
}
#nav li a.active,
#nav li a:hover {
  background-color: #dbefff;
  color: #000;
}
#nav li a:hover {
  background-color: #ededed;
  color: #0054a6;
}
#nav li a.home {
  background-image: url('../images/icons/home.png');
}
#nav li a.kb {
  background-image: url('../images/icons/kb.png');
}
#nav li a.new {
  background-image: url('../images/icons/new.png');
}
#nav li a.status {
  background-image: url('../images/icons/status.png');
}
#nav li a.tickets {
  background-image: url('../images/icons/tix.png');
}
#content {
  padding: 20px 0;
  margin: 0 20px;
  height: auto !important;
  height: 350px;
  min-height: 350px;
}
#footer {
  text-align: center;
  font-size: 11px;
  color: #333;
}
#footer a {
  color: #333;
}
#footer p {
  margin: 10px 0 0 0;
}
#footer #poweredBy {
  display: block;
  width: 126px;
  height: 23px;
  outline: none;
  text-indent: -9999px;
  margin: 0 auto;
  background: url('../images/poweredby.png') top left no-repeat;
  background-size: auto 20px;
}
.front-page-button {
}
.main-content {
  width: 565px;
}
#landing_page #new_ticket {
  margin-top: 40px;
  background: url('../images/new_ticket_icon.png') top left no-repeat;
}
#landing_page #new_ticket,
#landing_page #check_status {
  width: 295px;
  padding-left: 75px;
}
#landing_page #check_status {
  margin-top: 40px;
  background: url('../images/check_status_icon.png') top left no-repeat;
}
#landing_page h1, #landing_page h2, #landing_page h3 {
    margin-bottom: 10px;
}
/* Landing page FAQ not yet implemented. */
#faq {
  clear: both;
  margin: 0;
  padding: 5px;
}
#faq ol {
  font-size: 15px;
  margin-left: 0;
  padding-left: 0;
  border-top: 1px solid #ddd;
}
#faq ol li {
  list-style: none;
  margin: 0;
  padding: 0;
  color: #999;
}
#faq ol li a {
  display: block;
  padding: 5px 0;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  border-bottom: 1px solid #ddd;
  line-height: 16px;
  padding-left: 24px;
  background: url('../images/icons/page.png') 0 50% no-repeat;
}
#faq ol li a:hover {
  background-color: #e9f5ff;
}
#faq .article-meta {
  padding: 5px;
  background: #fafafa;
}
#kb {
  margin: 2px 0;
  padding: 5px;
  overflow: hidden;
}
#kb > li {
  padding: 10px;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  background: url(../images/kb_category_bg.png) bottom left repeat-x;
  border-bottom: 1px solid #ddd;
  display: block;
}
#kb > li h4 span {
  color: #666;
}
#kb > li h4 a {
  font-size: 14px;
}
#kb > li > i {
  display: block;
  width: 32px;
  height: 32px;
  float: left;
  margin-right: 6px;
  background: url(../images/kb_large_folder.png) top left no-repeat;
}
.featured-category {
    margin-top: 10px;
    width: 49.7%;
    display: inline-block;
    box-sizing: border-box;
    vertical-align: top;
}
.category-name {
    display: inline-block;
    font-weight: 400;
    font-size: 120%;
}
.featured-category i {
    color: rgba(0,174,239, 0.8);
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
    display: inline-block;
    vertical-align: middle;
}
.article-headline {
    margin-left: 34px;
}
.rtl .article-headline {
    margin-left: 0;
    margin-right: 34px;
}
.article-teaser {
    font-size: 90%;
    line-height: 1.5em;
    height: 3em;
    overflow: hidden;
}
.article-title {
    font-weight: 500;
}
.faq-content .article-title {
    font-size: 17pt;
    margin-top: 15px;
}
#kb-search {
  padding: 10px 0;
  overflow: hidden;
}
#kb-search div {
  clear: both;
  overflow: hidden;
  padding-top: 5px;
}
#kb-search #query {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
}
#kb-search #cid {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
  position: relative;
  top: 2px;
}
#kb-search #topic-id {
  margin: 0;
  display: inline-block;
  float: left;
  width: 410px;
}
#kb-search #searchSubmit {
  margin: 0;
  display: inline-block;
  float: left;
  position: relative;
  top: 2px;
}
#kb-search #breadcrumbs {
  color: #333;
  margin-bottom: 15px;
}
#kb-search #breadcrumbs #breadcrumbs a {
  color: #555;
}
#ticketForm div.clear,
#clientLogin div.clear {
  clear: both;
  padding: 3px 0;
  overflow: hidden;
}
#ticketForm div label,
#clientLogin div label {
  display: block;
}
label.required, span.required {
  font-weight: bold;
}
#ticketForm div label.required,
#clientLogin div label.required {
  text-align: left;
}
#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
  width: auto;
  border: 1px solid #aaa;
  background: #fff;
  display: block;
}
#ticketForm div input[type=file],
#clientLogin div input[type=file] {
  border: 0;
}
#ticketForm div select,
#clientLogin div select {
  display: block;
  float: left;
}
#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
  line-height: 31px;
}
#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
  position: relative;
  top: 6px;
}
#ticketForm > table {
    table-layout: fixed;
}
#ticketForm > table td {
    width: 160px;
}
#ticketForm > table td + td {
    width: auto;
}
#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
  width: 600px;
}
#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
  color: #777;
}
#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
  width: 88px;
  height: 31px;
  background: #000;
  display: block;
  float: left;
  margin-right: 20px;
}
#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
  width: auto;
  padding: 0 10px;
}
#ticketForm div.error input,
#clientLogin div.error input {
  border: 1px solid #a00;
}
#ticketForm div.error label,
#clientLogin div.error label {
  color: #a00;
}
#ticketTable th {
  padding-left: 3px;
  font-weight: normal;
  text-align: left;
}
#ticketTable th.required,
#ticketTable td.required {
  font-weight: bold;
  text-align: left;
}
#clientLogin {
    display: block;
  margin-top: 20px;
  padding: 20px;
  border: 1px solid #ccc;
  border-radius: 5px;
  box-shadow: inset 0 1px 2px rgba(0,0,0,0.3);
  background: url('../images/lock.png?1319655200') 95% 50% no-repeat #f6f6f6;
}
.rtl #clientLogin {
    background-position: 5% 50%;
}
#clientLogin .instructions {
    display:table-cell;
    padding-left: 2em;
    padding-right:90px;
}
.rtl #clientLogin .instructions {
    padding-left: 0;
    padding-right:0;
    padding-right: 2em;
    padding-left:90px;
}
#clientLogin p {
  clear: both;
}
#clientLogin strong {
  font-size: 11px;
  color: #d00;
  display: block;
}
#clientLogin #email,
#clientLogin #ticketno {
  margin-right: 0;
}
#clientLogin input[type=text],
#clientLogin input[type=password] {
    padding: 5px;
    border-radius: 4px;
    margin-bottom: 15px;
}
#clientLogin input[type=submit] {
    padding: 3px 10px;
    border-radius: 4px;
}
#reply {
  margin-top: 5px;
  padding: 10px;
  background: #f9f9f9;
  border: 1px solid #ccc;
}
#reply h2 {
  margin-bottom: 10px;
  padding-bottom: 5px;
  border-bottom: 2px dotted rgba(0,0,0,0.1);
}
#reply > table {
  width: auto;
}
#reply table td {
  vertical-align: top;
}
#reply textarea {
  width: 628px !important;
}
#reply input[type=text],
#reply #response_options textarea {
  border: 1px solid #aaa;
  background: #fff;
}
/* Ticket icons */
.Icon {
  width: auto;
  padding-left: 20px;
  background-position: top left;
  background-repeat: no-repeat;
  color: #006699;
  text-decoration: none;
}
.Icon.Ticket {
  background-image: url('../images/icons/ticket.gif');
}
.Icon.webTicket {
  background-image: url('../images/icons/ticket_source_web.gif');
}
.Icon.emailTicket {
  background-image: url('../images/icons/ticket_source_email.gif');
}
.Icon.phoneTicket {
  background-image: url('../images/icons/ticket_source_phone.gif');
}
.Icon.otherTicket, .Icon.apiTicket  {
  background-image: url('../images/icons/ticket_source_other.gif');
}

.Icon.attachment {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.file {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.refresh {
  background-image: url('../images/icons/refresh.gif');
}
.Icon.thread {
  font-weight: bold;
  font-size: 1em;
  background-image: url('../images/icons/thread.gif?1319556657');
}
#ticketTable {
  border: 1px solid #aaa;
  border-left: none;
  border-bottom: none;
}
#ticketTable caption {
  padding: 5px;
  text-align: left;
  color: #000;
  background: #ddd;
  border: 1px solid #aaa;
  border-bottom: none;
  font-weight: bold;
}
#ticketTable th {
  height: 24px;
  line-height: 24px;
  background: #e1f2ff;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
  padding: 0 5px;
}
#ticketTable th a {
  color: #000;
}
#ticketTable td {
  padding: 3px 5px;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
}
#ticketTable tr.alt td {
  background: #f9f9f9;
}
i.refresh {
  color: #0a0;
  font-size: 80%;
  vertical-align: middle;
}
.states small {
    font-size: 70%;
}
.active.state {
    font-weight: bold;
}
.search.well {
    padding: 10px;
    background-color: rgba(0,0,0,0.05);
    margin-bottom: 10px;
    margin-top: -15px;
}
.infoTable {
  background: #F4FAFF;
}
.infoTable th {
  text-align: left;
  padding: 3px 8px;
}
.action-button {
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  -webkit-background-clip: padding-box;
  -moz-background-clip: padding;
  background-clip: padding-box;
  color: #777 !important;
  display: inline-block;
  border: 1px solid #aaa;
  cursor: pointer;
  font-size: 11px;
  overflow: hidden;
  background-color: #dddddd;
  background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #efefef), color-stop(100% #dddddd));
  background-image: -webkit-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -moz-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -ms-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -o-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: linear-gradient(top, #efefef 0%, #dddddd 100%);
  padding: 0 5px;
  text-decoration: none;
  line-height:18px;
  margin-left:5px;
}
.action-button span,
.action-button a {
  color: #777 !important;
  display: inline-block;
  float: left;
}
.action-button a {
  color: #777;
  text-decoration: none;
}
table.padded tr > td,
table.padded tr > th {
  height: 20px;
  padding-bottom: 5px;
}

.external-auth + .external-auth {
    margin-top: 4px;
}

a.external-sign-in {
    text-decoration: none;
}
.external-auth-box {
    vertical-align: middle;
    border-radius: 4px;
    border: 1px solid #777;
}
.external-auth-icon {
    display: inline-block;
    color: #333;
    width: 30px;
    padding: 5px 10px;
    border-right: 1px solid #ddd;
}
.external-auth-name {
    color: #333;
    width: 100px;
    padding: 5px 10px;
    line-height:30px;
    font-size: 11pt;
}
img.sign-in-image {
    border: none;
    max-height: 40px;
    max-width: 200px;
    width: auto;
    height: auto;
}
.login-box {
    width:40%;
    display:table-cell;
    box-shadow: 12px 0 15px -15px rgba(0,0,0,0.4);
    padding:15px;
}
.rtl .login-box {
    box-shadow: -12px 0 15px -15px rgba(0,0,0,0.4);
}
.flush-right {
    text-align: right;
}
.flush-left {
    text-align: left;
}
.sidebar {
    margin-bottom: 20px;
    margin-left: 20px;
    width: 215px;
}
.rtl .sidebar {
    margin-left: 0;
    margin-right: 20px;
}
.sidebar .content {
    padding: 10px; border: 1px solid #C8DDFA; background: #F7FBFE;
}
.sidebar .content:empty {
    display: none;
}

.sidebar section .header {
    font-weight: bold;
    margin-bottom: 0.3em;
}
.sidebar section + section {
    margin-top: 15px;
}
.search-form {
    padding-top: 12px;
}
.searchbar .search,
.search-form .search {
    display: inline-block;
    width: 400px;
    border-radius: 5px;
    border: 1px solid #ccc;
    padding: 5px 10px;
    box-shadow: inset 0 1px 1px rgba(0,0,0,.075);
}

.searchbar .search {
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 10px;
}
.bleed {
    margin: 0 !important;
    padding: 0 !important;
}
.row {
}
.span4 {
    display: inline-block;
    width: 29.5%;
    margin: 0 1%;
    vertical-align: top;
}
.span8 {
    display: inline-block;
    width: 66.0%;
    margin: 0 1%;
    vertical-align: top;
}
.truncate {
    display: inline-block;
    width: auto;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: bottom;
}
.image-hover a.action-button:hover,
.image-hover a.action-button {
    color: initial !important;
    text-decoration: none;
}
table.custom-data {
    margin-top: 10px;
}
table.custom-data th {
    width: 25%;
}
table.custom-data th {
    background-color: #F4FAFF;
    padding: 3px 8px;
}
table .headline,
table.custom-data .headline {
    border-bottom: 2px solid #ddd;
    border-bottom: 2px solid rgba(0,0,0,0.15);
    font-weight: bold;
    background-color: white;
}
#ticketInfo h1 {
    padding-bottom: 10px;
    margin-bottom: 5px;
    border-bottom: 2px dotted rgba(0, 0, 0, 0.15);
}
#ticketInfo h1 small {
    font-weight: normal;
}
.thread-entry {
    margin-bottom: 15px;
}
.thread-entry.avatar {
    margin-left: 60px;
}
.thread-entry.response.avatar {
    margin-right: 60px;
    margin-left: 0;
}
.thread-entry > .avatar {
    margin-left: -60px;
    display:inline-block;
    width:48px;
    height:auto;
    border-radius: 5px;
}
.thread-entry.response > .avatar {
    margin-left: initial;
    margin-right: -60px;
}
img.avatar {
    border-radius: inherit;
}
.avatar > img.avatar {
    width: 100%;
    height: auto;
}
.thread-entry .header {
    padding: 8px 0.9em;
    border: 1px solid #ccc;
    border-color: rgba(0,0,0,0.2);
    border-radius: 5px 5px 0 0;
}
.thread-entry.avatar .header:before {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 8px solid transparent;
  border-bottom: 8px solid transparent;
  border-left: 8px solid #b0b0b0;
  display: inline-block;
}
.thread-entry.avatar .header:after {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 7px solid transparent;
  border-bottom: 7px solid transparent;
  display: inline-block;
  margin-top: 1px;
}

.thread-entry.avatar .header {
    position: relative;
}

.thread-entry.response .header {
    background:#dddddd;
}
.thread-entry.avatar.response .header:after {
    border-left: 7px solid #dddddd;
    margin-right: 1px;
}

.thread-entry.message .header {
    background:#C3D9FF;
}
.thread-entry.avatar.message .header:before {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 8px solid #CCC;
}
.thread-entry.avatar.message .header:before {
    border-right-color: #9cadcc;
}
.thread-entry.avatar.message .header:after {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 7px solid #c3d9ff;
    margin-left: 1px;
}

.thread-entry .header .title {
    max-width: 500px;
    vertical-align: bottom;
    display: inline-block;
    margin-left: 15px;
}

.thread-entry .thread-body {
    border: 1px solid #ddd;
    border-top: none;
    border-bottom:2px solid #aaa;
    border-radius: 0 0 5px 5px;
}
.thread-body .attachments {
  background-color: #f4faff;
  margin: 0 -0.9em;
  position: relative;
  top: 0.9em;
  padding: 0.3em 0.9em;
  border-top: 1px dotted #ccc;
  border-top-color: rgba(0,0,0,0.2);
  border-radius: 0 0 6px 6px;
}
.thread-body .attachments .filesize {
  margin-left: 0.5em;
}
.thread-body .attachments a,
.thread-body .attachments a:hover {
  text-decoration: none;
}
.thread-body .attachment-info {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
}
.thread-body .attachment-info .filename {
  max-width: 80%;
  max-width: calc(100% - 70px);
}
.label {
  font-size: 11px;
  padding: 1px 4px;
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  font-weight: bold;
  line-height: 14px;
  color: #ffffff;
  vertical-align: baseline;
  white-space: nowrap;
  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
  background-color: #999999;
}
.label-bare {
  background-color: transparent;
  background-color: rgba(0,0,0,0);
  border: 1px solid #999999;
  color: #999999;
  text-shadow: none;
}
.thread-event {
    padding: 0px 2px 15px;
    margin-left: 60px;
}
.type-icon {
    border-radius: 8px;
    background-color: #f4f4f4;
    padding: 4px 6px;
    margin-right: 5px;
    text-align: center;
    display: inline-block;
    font-size: 1.1em;
    border: 1px solid #eee;
    vertical-align: top;
}
.type-icon.dark {
    border-color: #666;
    background-color: #949494;
}
.thread-event img.avatar {
    vertical-align: middle;
    border-radius: 3px;
    width: auto;
    max-height: 24px;
    margin: -3px 3px 0;
}
.thread-event .description {
    margin-left: -30px;
    padding-top: 6px;
    padding-left: 30px;
    display: inline-block;
    width: 642px;
    width: calc(100% - 95px);
    line-height: 1.4em;
}
.thread-event .type-icon {
  position:relative;
}
.thread-event .type-icon::after {
  content: "";
  border: 16px solid white;
  position: absolute;
  top: -3px;
  bottom: 0;
  left: -3px;
  right: 0;
  z-index: -1;
}
.thread-entry::after {
  content: "";
  border-bottom: 2px solid white;
  display: block;
}
.thread-entry::before {
  content: "";
  display: block;
  border-top: 2px solid white;
}
#ticketThread::before {
  border-left: 2px dotted #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
  position: absolute;
  margin-left: 74px;
  z-index: -1;
  content: "";
  top: 0;
  bottom: 0;
  right: 0;
  left: 0;
}
#ticketThread {
  z-index: 0;
  position: relative;
  border-bottom: 2px solid #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
}

.freetext-files {
    padding: 10px;
    margin-top: 10px;
    border: 1px dotted #ddd;
    border-radius: 4px;
    background-color: #f5f5f5;
}
.freetext-files .file {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
    padding-top: 0.2em;
}
.freetext-files .title {
    font-weight: bold;
    margin-bottom: 0.3em;
    font-size: 1.1em;
}

/* ========================================================================
   AVANZA FIBRA — PORTAL CLIENTE / MOCKUP A
   Capa visual conservadora sobre osTicket. Mantiene la lógica y componentes
   existentes, pero moderniza header, tablas, formularios y conversación.
   ======================================================================== */

:root {
  --avz-blue: #0057a8;
  --avz-blue-dark: #004784;
  --avz-blue-soft: #eef6fc;
  --avz-blue-soft-2: #f5f9fd;
  --avz-bg: #f3f5f7;
  --avz-card: #ffffff;
  --avz-border: #dce4ea;
  --avz-border-strong: #cbd7e0;
  --avz-text: #1f2937;
  --avz-muted: #6b7785;
  --avz-muted-2: #8b97a3;
  --avz-success: #238636;
  --avz-success-bg: #edf8f0;
  --avz-warning: #a86300;
  --avz-warning-bg: #fff6df;
  --avz-danger: #c93838;
  --avz-danger-bg: #fff0f0;
  --avz-radius: 7px;
  --avz-shadow: 0 1px 3px rgba(24, 39, 55, .05), 0 8px 24px rgba(24, 39, 55, .035);
}

html {
  background: var(--avz-bg);
}

body.client-portal,
body.client-portal input,
body.client-portal select,
body.client-portal textarea,
body.client-portal button {
  font-family: Inter, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  color: var(--avz-text);
}

body.client-portal {
  background: var(--avz-bg);
  font-size: 14px;
  line-height: 1.5;
  min-width: 0;
}

body.client-portal * {
  box-sizing: border-box;
}

body.client-portal a,
body.client-portal .link {
  color: var(--avz-blue);
  text-decoration: none;
  border-bottom: 0;
  margin-bottom: 0;
}

body.client-portal a:hover,
body.client-portal .link:hover {
  color: var(--avz-blue-dark);
  border-bottom: 0;
  margin-bottom: 0;
  text-decoration: none;
}

body.client-portal #container {
  width: 100%;
  max-width: none;
  margin: 0;
  background: transparent;
  box-shadow: none;
}

/* Header */
body.client-portal #header.client-header {
  position: relative;
  height: 70px;
  padding: 0;
  background: var(--avz-blue);
  border: 0;
}

.client-header__inner {
  width: calc(100% - 48px);
  max-width: 1580px;
  height: 70px;
  margin: 0 auto;
  display: flex;
  align-items: center;
  gap: 34px;
}

body.client-portal #logo.client-brand {
  display: flex;
  align-items: center;
  flex: 0 0 auto;
  height: 70px;
  padding: 0;
}

body.client-portal #header #logo img {
  width: auto;
  height: auto;
  max-width: 255px;
  max-height: 44px;
  filter: brightness(0) invert(1);
}

.client-primary-nav {
  align-self: stretch;
  display: flex;
  align-items: center;
}

body.client-portal #nav {
  display: flex;
  align-items: center;
  gap: 4px;
  height: auto;
  margin: 0;
  padding: 0;
  background: none;
  border: 0;
  box-shadow: none;
  white-space: nowrap;
}

body.client-portal #nav li {
  display: block;
}

body.client-portal #nav li a,
body.client-portal #nav li a.home,
body.client-portal #nav li a.kb,
body.client-portal #nav li a.new,
body.client-portal #nav li a.status,
body.client-portal #nav li a.tickets {
  display: inline-flex;
  align-items: center;
  min-height: 36px;
  height: 36px;
  line-height: 36px;
  padding: 0 14px;
  margin: 0;
  border-radius: 6px;
  background-image: none;
  background-color: transparent;
  color: rgba(255,255,255,.88);
  font-size: 13px;
  font-weight: 600;
  transition: background-color .15s ease, color .15s ease;
}

body.client-portal #nav li a:hover {
  background: rgba(255,255,255,.10);
  color: #fff;
}

body.client-portal #nav li a.active {
  background: #fff;
  color: var(--avz-blue);
  box-shadow: 0 1px 2px rgba(0,0,0,.08);
}

.client-account {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 14px;
  color: #fff;
  font-size: 12px;
  white-space: nowrap;
}

.client-account__welcome {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-weight: 600;
}

.client-account__welcome i {
  width: 26px;
  height: 26px;
  border: 1px solid rgba(255,255,255,.35);
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
}

.client-account__links {
  display: flex;
  align-items: center;
  gap: 10px;
  padding-left: 13px;
  border-left: 1px solid rgba(255,255,255,.22);
}

body.client-portal .client-account a,
body.client-portal .client-account a:hover {
  color: rgba(255,255,255,.90);
}

body.client-portal .client-account a:hover {
  color: #fff;
}

.client-account__signin {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 0 12px;
  border: 1px solid rgba(255,255,255,.32) !important;
  border-radius: 6px;
}

.client-account__languages {
  display: inline-flex;
  gap: 4px;
}

/* Main shell */
body.client-portal #content {
  width: calc(100% - 48px);
  max-width: 1580px;
  min-height: calc(100vh - 150px);
  margin: 0 auto;
  padding: 28px 0 36px;
}

.global-alert {
  max-width: 1580px;
  width: calc(100% - 48px);
  margin: 18px auto 0;
  padding: 11px 14px;
  border-radius: var(--avz-radius);
  border: 1px solid var(--avz-border);
  background: #fff;
}

.global-alert--error { border-color: #efc7c7; background: var(--avz-danger-bg); color: #9d2f2f; }
.global-alert--warning { border-color: #eed9a7; background: var(--avz-warning-bg); color: #805400; }
.global-alert--notice { border-color: #cde4d3; background: var(--avz-success-bg); color: #246b35; }

body.client-portal #msg_notice,
body.client-portal #msg_warning,
body.client-portal #msg_error,
body.client-portal #msg_info,
body.client-portal .warning-banner {
  height: auto;
  min-height: 42px;
  line-height: 1.45;
  margin: 0 0 18px;
  padding: 11px 14px;
  border-radius: var(--avz-radius);
  background-image: none;
  font-size: 13px;
}

body.client-portal #msg_notice { border: 1px solid #cde4d3; background: var(--avz-success-bg); color: #246b35; }
body.client-portal #msg_warning,
body.client-portal .warning-banner { border: 1px solid #eed9a7; background: var(--avz-warning-bg); color: #805400; }
body.client-portal #msg_error { border: 1px solid #efc7c7; background: var(--avz-danger-bg); color: #9d2f2f; }
body.client-portal #msg_info { border: 1px solid #cce2f2; background: var(--avz-blue-soft); color: #315f7f; }

/* Shared headings */
.page-heading {
  min-height: 54px;
  margin-bottom: 20px;
  display: flex;
  align-items: center;
  gap: 13px;
}

.page-heading--compact {
  max-width: 980px;
  margin-left: auto;
  margin-right: auto;
}

.page-heading__icon,
.ticket-detail-heading__icon {
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  color: var(--avz-blue);
  background: var(--avz-blue-soft);
  border: 1px solid #d5e9f7;
  font-size: 18px;
}

.page-heading__content {
  min-width: 0;
}

body.client-portal .page-heading h1,
body.client-portal .ticket-detail-heading h1 {
  margin: 0;
  color: var(--avz-text);
  font-size: 21px;
  line-height: 1.25;
  font-weight: 700;
}

.page-heading p,
.ticket-detail-heading__subject,
.form-card__header p,
.conversation-card__header p,
.reply-card__header p {
  margin: 4px 0 0;
  color: var(--avz-muted);
  font-size: 12px;
}

.page-heading__action {
  margin-left: auto;
}

/* Buttons */
body.client-portal .btn,
body.client-portal input[type="submit"].btn,
body.client-portal input[type="button"].btn,
body.client-portal input[type="reset"].btn,
body.client-portal input[type="submit"],
body.client-portal input[type="button"],
body.client-portal input[type="reset"] {
  min-height: 36px;
  padding: 8px 14px;
  border: 1px solid var(--avz-border-strong);
  border-radius: 6px;
  background: #fff;
  color: #44515f;
  box-shadow: none;
  text-shadow: none;
  font-size: 13px;
  font-weight: 600;
  line-height: 1.3;
}

body.client-portal .btn:hover,
body.client-portal input[type="button"]:hover,
body.client-portal input[type="reset"]:hover {
  border-color: #b5c4cf;
  background: #f8fafb;
  color: var(--avz-text);
}

body.client-portal .btn-primary,
body.client-portal input[type="submit"].btn-primary,
body.client-portal #ticketForm .form-actions input[type="submit"],
body.client-portal #reply .form-actions input[type="submit"] {
  border-color: var(--avz-blue);
  background: var(--avz-blue);
  color: #fff;
}

body.client-portal .btn-primary:hover,
body.client-portal input[type="submit"].btn-primary:hover,
body.client-portal #ticketForm .form-actions input[type="submit"]:hover,
body.client-portal #reply .form-actions input[type="submit"]:hover {
  border-color: var(--avz-blue-dark);
  background: var(--avz-blue-dark);
  color: #fff;
}

body.client-portal .btn-secondary {
  border-color: var(--avz-border-strong);
  background: #fff;
  color: #455363;
}

body.client-portal .btn-ghost {
  border-color: transparent;
  background: transparent;
  color: var(--avz-muted);
}

/* Ticket list */
.ticket-list-card,
.ticket-summary-card,
.conversation-card,
.reply-card,
.form-card,
.login-card {
  background: var(--avz-card);
  border: 1px solid var(--avz-border);
  border-radius: var(--avz-radius);
  box-shadow: var(--avz-shadow);
}

.ticket-list-card {
  overflow: hidden;
}

.ticket-toolbar {
  min-height: 72px;
  padding: 16px 18px;
  display: flex;
  align-items: center;
  gap: 18px;
  justify-content: space-between;
  border-bottom: 1px solid #edf1f4;
  background: #fff;
}

.ticket-search-form {
  display: flex;
  align-items: center;
  gap: 8px;
  flex: 0 1 540px;
}

.ticket-search-input {
  position: relative;
  flex: 1 1 auto;
}

.ticket-search-input i {
  position: absolute;
  left: 12px;
  top: 50%;
  transform: translateY(-50%);
  color: #91a0ad;
  pointer-events: none;
}

body.client-portal .ticket-search-input input[type="text"] {
  width: 100%;
  height: 38px;
  padding: 8px 12px 8px 34px;
  border: 1px solid var(--avz-border-strong);
  border-radius: 6px;
  background: #fff;
  color: var(--avz-text);
  outline: none;
}

body.client-portal .ticket-search-input input[type="text"]:focus {
  border-color: #80add2;
  box-shadow: 0 0 0 3px rgba(0,87,168,.08);
}

.ticket-state-tabs {
  display: flex;
  align-items: center;
  gap: 6px;
}

.ticket-state-tab {
  min-height: 34px;
  padding: 7px 11px;
  display: inline-flex !important;
  align-items: center;
  gap: 7px;
  border: 1px solid var(--avz-border) !important;
  border-radius: 999px;
  background: #fff;
  color: #596777 !important;
  font-size: 12px;
  font-weight: 600;
}

.ticket-state-tab span {
  min-width: 21px;
  height: 20px;
  padding: 0 6px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: #eef2f5;
  color: #607080;
  font-size: 12px;
}

.ticket-state-tab.active {
  border-color: #bcd9ef !important;
  background: var(--avz-blue-soft);
  color: var(--avz-blue) !important;
}

.ticket-state-tab.active span {
  background: #fff;
  color: var(--avz-blue);
}

.ticket-clear-filter {
  padding: 6px 8px;
  color: var(--avz-muted) !important;
  font-size: 12px;
}

.ticket-list-meta {
  padding: 10px 18px;
  border-bottom: 1px solid #edf1f4;
  background: #fbfcfd;
  color: var(--avz-muted);
  font-size: 12px;
}

.ticket-table-wrap {
  overflow-x: auto;
}

body.client-portal #ticketTable.modern-ticket-table {
  width: 100%;
  min-width: 1120px;
  border: 0;
  border-collapse: separate;
  border-spacing: 0;
  background: #fff;
}

body.client-portal #ticketTable.modern-ticket-table caption {
  display: none;
}

body.client-portal #ticketTable.modern-ticket-table th {
  height: 38px;
  padding: 10px 13px;
  border: 0;
  border-bottom: 1px solid var(--avz-border);
  background: #fbfcfd;
  color: #657483;
  font-size: 12px;
  font-weight: 700;
  line-height: 1.2;
  text-transform: none;
  white-space: nowrap;
}

body.client-portal #ticketTable.modern-ticket-table th a {
  color: #657483;
}

body.client-portal #ticketTable.modern-ticket-table td {
  height: 58px;
  padding: 10px 13px;
  border: 0;
  border-bottom: 1px solid #edf1f4;
  background: #fff;
  vertical-align: middle;
  color: #43505d;
  font-size: 12px;
}

body.client-portal #ticketTable.modern-ticket-table tbody tr:last-child td {
  border-bottom: 0;
}

body.client-portal #ticketTable.modern-ticket-table tbody tr:hover td {
  background: #fbfdff;
}

.ticket-number-cell {
  width: 148px;
}

body.client-portal .ticket-number {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--avz-blue);
  font-weight: 700;
  white-space: nowrap;
}

.ticket-number i {
  color: #3e8bc8;
  font-size: 13px;
}

.ticket-collab {
  display: block;
  margin-top: 4px;
  color: var(--avz-muted-2);
  font-size: 12px;
}

.ticket-subject-cell {
  min-width: 360px;
}

body.client-portal .ticket-subject {
  display: block;
  max-width: 520px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #344354;
  font-weight: 650;
}

.ticket-submeta {
  display: flex;
  flex-wrap: wrap;
  gap: 5px 12px;
  margin-top: 5px;
  color: #8894a0;
  font-size: 12px;
}

.ticket-submeta span {
  white-space: nowrap;
}

.ticket-date {
  white-space: nowrap;
  color: #647281 !important;
}

.ticket-row-action {
  width: 42px;
  text-align: center !important;
}

.ticket-row-action a {
  width: 28px;
  height: 28px;
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  color: #6d91ae !important;
}

.ticket-row-action a:hover {
  background: var(--avz-blue-soft);
  color: var(--avz-blue) !important;
}

.ticket-empty-row td {
  height: 130px !important;
  text-align: center;
  color: var(--avz-muted) !important;
}

.avz-status {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 24px;
  padding: 3px 8px;
  border: 1px solid #cfe0ed;
  border-radius: 999px;
  background: #f0f7fc;
  color: #356b91;
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
}

.avz-status__dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: currentColor;
  opacity: .8;
}

.avz-status--closed,
.avz-status--resuelto,
.avz-status--cerrado,
.avz-status--closed-ticket {
  border-color: #cce7d2;
  background: var(--avz-success-bg);
  color: #2c7a3f;
}

.avz-status--pendiente,
.avz-status--pte-presupuesto,
.avz-status--pending {
  border-color: #eedaa7;
  background: var(--avz-warning-bg);
  color: #9b6507;
}

.avz-status--asignado,
.avz-status--en-progreso,
.avz-status--open {
  border-color: #c9dfef;
  background: #edf6fd;
  color: #246faa;
}

.ticket-pagination {
  min-height: 58px;
  padding: 12px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  border-top: 1px solid #edf1f4;
  background: #fff;
  color: var(--avz-muted);
  font-size: 12px;
}

.ticket-pagination__links,
.ticket-pagination__links ul {
  display: flex;
  align-items: center;
  gap: 4px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.ticket-pagination__links a,
.ticket-pagination__links span,
.ticket-pagination__links li a,
.ticket-pagination__links li span {
  min-width: 30px;
  height: 30px;
  padding: 0 8px;
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--avz-border) !important;
  border-radius: 5px;
  background: #fff;
  color: #607080 !important;
  font-size: 12px;
}

.ticket-pagination__links .active,
.ticket-pagination__links li.active a,
.ticket-pagination__links li.active span {
  border-color: var(--avz-blue) !important;
  background: var(--avz-blue);
  color: #fff !important;
}

/* Ticket detail */
.back-link {
  display: inline-flex !important;
  align-items: center;
  gap: 5px;
  margin: 0 0 15px;
  color: #64798b !important;
  font-size: 12px;
  font-weight: 600;
}

.ticket-detail-heading {
  min-height: 58px;
  margin-bottom: 18px;
  display: flex;
  align-items: center;
  gap: 13px;
}

.ticket-detail-heading__main {
  min-width: 0;
}

.ticket-detail-heading__title-row {
  display: flex;
  align-items: center;
  gap: 10px;
}

.ticket-detail-heading__subject {
  max-width: 900px;
  color: #576778;
  font-weight: 600;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-detail-heading__action {
  margin-left: auto;
}

.ticket-summary-card {
  margin-bottom: 18px;
  padding: 0;
  overflow: hidden;
}

.card-section-title {
  padding: 12px 16px;
  border-bottom: 1px solid #edf1f4;
  background: #fbfcfd;
  color: #334252;
  font-size: 12px;
  font-weight: 700;
}

.card-section-title--subtle {
  padding: 10px 0 8px;
  border-bottom: 0;
  background: transparent;
  color: #657484;
  font-size: 12px;
}

.ticket-summary-grid,
.ticket-custom-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 0;
}

.ticket-summary-grid {
  padding: 0 16px;
}

.summary-item {
  min-height: 68px;
  padding: 13px 14px 13px 0;
}

.summary-item span {
  display: block;
  margin-bottom: 5px;
  color: #8793a0;
  font-size: 12px;
  font-weight: 600;
}

.summary-item strong {
  display: block;
  color: #344354;
  font-size: 12px;
  font-weight: 650;
  overflow-wrap: anywhere;
}

.ticket-custom-section {
  padding: 0 16px 6px;
  border-top: 1px solid #edf1f4;
}

.ticket-custom-grid .summary-item {
  min-height: 58px;
  padding-top: 8px;
  padding-bottom: 10px;
}

/* Conversation */
.conversation-card {
  margin-bottom: 18px;
  overflow: hidden;
}

.conversation-card__header,
.reply-card__header,
.form-card__header {
  min-height: 60px;
  padding: 13px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid #edf1f4;
  background: #fbfcfd;
}

.conversation-card__header h2,
.reply-card__header h2,
.form-card__header h2 {
  margin: 0;
  color: #2e3b49;
  font-size: 13px;
  font-weight: 700;
}

.conversation-card__header h2 i {
  margin-right: 6px;
  color: var(--avz-blue);
}

.conversation-card__body {
  padding: 16px;
}

body.client-portal #ticketThread {
  position: relative;
  z-index: 0;
  border: 0;
  padding: 0;
}

body.client-portal #ticketThread::before {
  display: none;
}

body.client-portal #ticketThread .thread-entry {
  margin: 0 0 12px;
  padding: 0;
}

body.client-portal #ticketThread .thread-entry.avatar,
body.client-portal #ticketThread .thread-entry.response.avatar {
  margin-left: 44px;
  margin-right: 0;
}

body.client-portal #ticketThread .thread-entry > .avatar,
body.client-portal #ticketThread .thread-entry.response > .avatar {
  width: 32px;
  height: 32px;
  margin: 2px 0 0 -44px;
  border-radius: 50%;
  overflow: hidden;
}

body.client-portal #ticketThread .thread-entry .header {
  min-height: 36px;
  padding: 9px 12px;
  border: 1px solid var(--avz-border);
  border-bottom: 0;
  border-radius: 6px 6px 0 0;
  background: #fafbfc;
  color: #364555;
  font-size: 12px;
}

body.client-portal #ticketThread .thread-entry.response .header,
body.client-portal #ticketThread .thread-entry.message .header {
  background: #f3f8fc;
}

body.client-portal #ticketThread .thread-entry .header:before,
body.client-portal #ticketThread .thread-entry .header:after {
  display: none !important;
}

body.client-portal #ticketThread .thread-entry .header .title {
  max-width: 70%;
  margin-left: 0;
  color: #294961;
  font-weight: 700;
}

body.client-portal #ticketThread .thread-entry .thread-body {
  padding: 13px 14px;
  border: 1px solid var(--avz-border);
  border-top: 0;
  border-bottom: 1px solid var(--avz-border);
  border-radius: 0 0 6px 6px;
  background: #fff;
  color: #45525f;
  font-size: 13px;
  line-height: 1.55;
  box-shadow: none;
}

body.client-portal #ticketThread .thread-entry .thread-body p {
  font-size: 13px;
}

body.client-portal #ticketThread .thread-entry.response .thread-body {
  background: #f7fbfe;
  border-color: #cfe1ef;
}

body.client-portal #ticketThread .thread-body .attachments {
  top: 0;
  margin: 12px -14px -13px;
  padding: 9px 12px;
  border-top: 1px solid #dce8f0;
  border-radius: 0 0 6px 6px;
  background: #f1f7fb;
}

body.client-portal #ticketThread .thread-body .attachment-info {
  width: auto;
  min-width: 220px;
  max-width: 48%;
  margin: 2px 10px 2px 0;
  padding: 6px 9px;
  border: 1px solid #d8e6ef;
  border-radius: 5px;
  background: #fff;
}

body.client-portal #ticketThread .thread-event {
  display: none;
}

/* Reply */
body.client-portal #reply.reply-card {
  margin: 0;
  padding: 0;
  border: 1px solid var(--avz-border);
  background: #fff;
}

.reply-editor {
  padding: 14px 16px 0;
}

body.client-portal #reply textarea,
body.client-portal #reply .redactor-editor,
body.client-portal #reply .redactor-box {
  width: 100% !important;
  max-width: none !important;
}

body.client-portal #reply .redactor-box {
  margin: 0;
  border: 1px solid var(--avz-border-strong);
  border-radius: 6px;
  overflow: hidden;
  box-shadow: none;
}

body.client-portal #reply .redactor-toolbar {
  border: 0;
  border-bottom: 1px solid #e8edf1;
  background: #fbfcfd;
  box-shadow: none;
}

body.client-portal #reply .redactor-editor {
  min-height: 140px;
  padding: 14px;
  border: 0;
  color: #3f4c59;
  font-size: 12px;
}

body.client-portal #reply .filedrop,
body.client-portal #ticketForm .filedrop {
  margin-top: 10px;
  padding: 12px;
  border: 1px dashed #bcd4e4;
  border-radius: 6px;
  background: #f4f9fc;
  color: #667d8f;
}

.form-actions {
  padding: 16px;
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  border-top: 1px solid #edf1f4;
  background: #fbfcfd;
}

.form-actions--left {
  justify-content: flex-start;
  margin-top: 14px;
}

/* New ticket */
.new-ticket-page {
  max-width: 1000px;
}

.form-card {
  overflow: hidden;
}

body.client-portal #ticketForm {
  margin: 0;
  padding: 0;
}

body.client-portal #ticketForm > table,
body.client-portal #ticketForm .ticket-form-table {
  width: 100%;
  table-layout: auto;
  border: 0;
}

body.client-portal #ticketForm #dynamic-form > tr > td,
body.client-portal #ticketForm tbody:not(.ticket-form-hidden) > tr > td {
  padding: 8px 16px;
  border: 0;
  vertical-align: top;
}

body.client-portal #ticketForm #dynamic-form > tr:first-child > td {
  padding-top: 16px;
}

body.client-portal #ticketForm td:first-child:not([colspan]) {
  width: 210px;
  padding-right: 18px !important;
  color: #4a5968;
  font-size: 12px;
  font-weight: 650;
}

body.client-portal #ticketForm td:nth-child(2) {
  color: #667584;
  font-size: 12px;
}

body.client-portal #ticketForm input[type="text"],
body.client-portal #ticketForm input[type="email"],
body.client-portal #ticketForm input[type="tel"],
body.client-portal #ticketForm input[type="number"],
body.client-portal #ticketForm input[type="password"],
body.client-portal #ticketForm select,
body.client-portal #ticketForm textarea,
body.client-portal #clientLogin input[type="text"],
body.client-portal #clientLogin input[type="password"] {
  width: min(100%, 620px);
  min-height: 38px;
  padding: 8px 10px;
  border: 1px solid var(--avz-border-strong);
  border-radius: 6px;
  background: #fff;
  color: var(--avz-text);
  box-shadow: none;
  outline: none;
}

body.client-portal #ticketForm textarea {
  min-height: 100px;
}

body.client-portal #ticketForm input:focus,
body.client-portal #ticketForm select:focus,
body.client-portal #ticketForm textarea:focus,
body.client-portal #clientLogin input:focus {
  border-color: #80add2;
  box-shadow: 0 0 0 3px rgba(0,87,168,.08);
}

body.client-portal #ticketForm label,
body.client-portal #ticketForm .required {
  color: #3f4e5e;
  font-weight: 650;
}

body.client-portal #ticketForm em,
body.client-portal #ticketForm .faded {
  display: block;
  margin-top: 4px;
  color: #8b96a2;
  font-size: 12px;
  font-style: normal;
}

body.client-portal #ticketForm .redactor-box {
  width: min(100%, 760px);
  border: 1px solid var(--avz-border-strong);
  border-radius: 6px;
  overflow: hidden;
  box-shadow: none;
}

body.client-portal #ticketForm .redactor-toolbar {
  border: 0;
  border-bottom: 1px solid #edf1f4;
  background: #fbfcfd;
  box-shadow: none;
}

body.client-portal #ticketForm .redactor-editor {
  min-height: 150px;
  border: 0;
  padding: 13px;
  font-size: 12px;
}

/* Login */
.login-page {
  max-width: 980px;
  margin: 0 auto;
}

body.client-portal #clientLogin.login-card {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 390px;
  margin: 0;
  padding: 0;
  overflow: hidden;
  border: 1px solid var(--avz-border);
  background: #fff;
  box-shadow: var(--avz-shadow);
}

.login-card__main {
  padding: 30px;
}

.login-card__aside {
  padding: 30px;
  border-left: 1px solid #e7edf1;
  background: #f8fbfd;
}

.login-card__title {
  margin-bottom: 22px;
}

.login-card__title h2,
.login-card__aside h3 {
  margin: 0;
  color: #2f3d4c;
  font-size: 15px;
  font-weight: 700;
}

.login-card__title p,
.login-card__aside p {
  margin: 6px 0 0;
  color: var(--avz-muted);
  font-size: 12px;
  line-height: 1.55;
}

.login-card__aside-icon {
  width: 42px;
  height: 42px;
  margin-bottom: 16px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: var(--avz-blue-soft);
  color: var(--avz-blue);
  font-size: 17px;
}

.form-field {
  margin-bottom: 15px;
}

.form-field label {
  display: block;
  margin-bottom: 6px;
  color: #465564;
  font-size: 12px;
  font-weight: 650;
}

.input-with-icon {
  position: relative;
}

.input-with-icon i {
  position: absolute;
  left: 12px;
  top: 50%;
  transform: translateY(-50%);
  color: #95a2ae;
}

body.client-portal #clientLogin .input-with-icon input[type="text"],
body.client-portal #clientLogin .input-with-icon input[type="password"] {
  width: 100%;
  margin: 0;
  padding-left: 34px;
}

.login-error {
  margin-bottom: 15px;
  padding: 10px 12px;
  border: 1px solid #efc7c7;
  border-radius: 6px;
  background: var(--avz-danger-bg);
  color: #a33333;
  font-size: 12px;
}

.login-card__actions {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-top: 20px;
}

body.client-portal #clientLogin .login-card__actions input[type="submit"] {
  min-width: 120px;
  margin: 0;
  border-color: var(--avz-blue);
  background: var(--avz-blue);
  color: #fff;
}

.login-card__secondary,
.login-card__agent {
  padding-top: 14px;
  border-top: 1px solid #e5ebef;
}

.external-auth-list {
  margin-top: 16px;
}

.login-open-ticket {
  margin-top: 16px;
  padding: 12px 14px;
  border: 1px solid var(--avz-border);
  border-radius: 6px;
  background: #fff;
  color: #647382;
  font-size: 12px;
}

.login-open-ticket i {
  margin-right: 7px;
  color: var(--avz-blue);
}

/* Footer */
body.client-portal #footer.client-footer {
  width: calc(100% - 48px);
  max-width: 1580px;
  margin: 0 auto 24px;
  padding: 0;
  background: transparent;
  color: #7b8793;
  text-align: left;
  font-size: 12px;
}

.client-footer__inner {
  min-height: 62px;
  padding: 0 18px;
  display: flex;
  align-items: center;
  gap: 10px;
  border: 1px solid var(--avz-border);
  border-radius: var(--avz-radius);
  background: #fff;
  box-shadow: 0 1px 2px rgba(24,39,55,.025);
}

.client-footer__separator {
  color: #c2cad1;
}

/* Loading */
body.client-portal #loading {
  border-radius: 7px;
  border-color: var(--avz-border);
  box-shadow: var(--avz-shadow);
}

/* Responsive safety; desktop remains the primary target */
@media (max-width: 980px) {
  .client-header__inner,
  body.client-portal #content,
  body.client-portal #footer.client-footer,
  .global-alert {
    width: calc(100% - 28px);
  }

  .client-header__inner {
    gap: 16px;
  }

  .client-account__links {
    display: none;
  }

  .ticket-toolbar,
  .page-heading,
  .ticket-detail-heading {
    align-items: flex-start;
    flex-wrap: wrap;
  }

  .page-heading__action,
  .ticket-detail-heading__action {
    margin-left: 0;
  }

  .ticket-summary-grid,
  .ticket-custom-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  body.client-portal #clientLogin.login-card {
    grid-template-columns: 1fr;
  }

  .login-card__aside {
    border-left: 0;
    border-top: 1px solid #e7edf1;
  }
}

@media (max-width: 720px) {
  body.client-portal #header.client-header,
  .client-header__inner {
    height: auto;
    min-height: 70px;
  }

  .client-header__inner {
    padding: 12px 0;
    flex-wrap: wrap;
  }

  body.client-portal #logo.client-brand {
    height: 42px;
  }

  .client-primary-nav {
    order: 3;
    width: 100%;
    overflow-x: auto;
  }

  .client-account {
    margin-left: auto;
  }

  body.client-portal #nav li a,
  body.client-portal #nav li a.home,
  body.client-portal #nav li a.new,
  body.client-portal #nav li a.status,
  body.client-portal #nav li a.tickets {
    padding: 0 10px;
  }

  .ticket-search-form {
    flex: 1 1 100%;
  }

  .ticket-state-tabs {
    width: 100%;
    overflow-x: auto;
  }

  .ticket-summary-grid,
  .ticket-custom-grid {
    grid-template-columns: 1fr;
  }

  body.client-portal #ticketForm td:first-child:not([colspan]) {
    width: 140px;
  }
}


/* ========================================================================
   AVANZA FIBRA — AJUSTES V2
   ======================================================================== */

/* En el portal cliente ningún texto auxiliar debe bajar de 12px. */
body.client-portal small,
body.client-portal em,
body.client-portal .faded,
body.client-portal .avz-status,
body.client-portal .summary-item span,
body.client-portal .summary-item strong,
body.client-portal .ticket-meta,
body.client-portal .ticket-collab,
body.client-portal .ticket-pagination,
body.client-portal .ticket-pagination__links a,
body.client-portal .ticket-pagination__links span,
body.client-portal .ticket-state-tab span,
body.client-portal .back-link,
body.client-portal #ticketTable.modern-ticket-table th,
body.client-portal #ticketTable.modern-ticket-table td,
body.client-portal #ticketThread .thread-entry .header,
body.client-portal #ticketForm td,
body.client-portal #ticketForm label,
body.client-portal #ticketForm .required,
body.client-portal #ticketForm em,
body.client-portal #ticketForm .faded,
body.client-portal .login-card__title p,
body.client-portal .login-card__aside p,
body.client-portal .form-field label,
body.client-portal .login-error,
body.client-portal .login-open-ticket,
body.client-portal #footer.client-footer {
  font-size: 12px;
}

/* Texto de los mensajes: más cómodo de leer. */
body.client-portal .thread-body,
body.client-portal .thread-body p {
  font-size: 13px;
}

/* Todos los botones del portal comparten tamaño tipográfico. */
body.client-portal .btn,
body.client-portal .button,
body.client-portal a.button,
body.client-portal button,
body.client-portal input[type="submit"],
body.client-portal input[type="button"],
body.client-portal input[type="reset"],
body.client-portal .ticket-state-tab,
body.client-portal .client-account__signin {
  font-size: 13px;
}

/*
 * Portada pública de osTicket.
 * El contenido CMS puede venir envuelto en .thread-body; aquí no queremos
 * una caja blanca flotando sobre el fondo gris del portal.
 */
body.client-portal #landing_page .thread-body {
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

body.client-portal #landing_page .thread-body::before,
body.client-portal #landing_page .thread-body::after {
  display: none;
}

/* Botones de portada: misma anatomía que el resto del portal. */
body.client-portal #landing_page .button,
body.client-portal #landing_page a.button {
  min-width: 218px;
  min-height: 36px;
  padding: 8px 14px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--avz-border-strong);
  border-radius: 6px;
  background: #fff;
  color: var(--avz-blue);
  box-shadow: none;
  text-shadow: none;
  font-family: Inter, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  font-size: 13px;
  font-weight: 600;
  line-height: 1.3;
}

body.client-portal #landing_page .blue.button,
body.client-portal #landing_page .button.blue,
body.client-portal #landing_page #new_ticket .button {
  border-color: var(--avz-blue);
  background: var(--avz-blue);
  color: #fff;
}

body.client-portal #landing_page .blue.button:hover,
body.client-portal #landing_page .button.blue:hover,
body.client-portal #landing_page #new_ticket .button:hover {
  border-color: var(--avz-blue-dark);
  background: var(--avz-blue-dark);
  color: #fff;
}

body.client-portal #landing_page .green.button,
body.client-portal #landing_page .button.green,
body.client-portal #landing_page #check_status .button {
  border-color: var(--avz-blue);
  background: #fff;
  color: var(--avz-blue);
}

body.client-portal #landing_page .green.button:hover,
body.client-portal #landing_page .button.green:hover,
body.client-portal #landing_page #check_status .button:hover {
  border-color: #aac8df;
  background: var(--avz-blue-soft);
  color: var(--avz-blue-dark);
}

/* Crear Ticket: gana a la regla legacy #ticketForm div input { background:#fff }. */
body.client-portal #ticketForm .form-actions input[type="submit"].btn,
body.client-portal #ticketForm .form-actions input[type="submit"].btn-primary {
  border-color: var(--avz-blue) !important;
  background: var(--avz-blue) !important;
  color: #fff !important;
}

body.client-portal #ticketForm .form-actions input[type="submit"].btn:hover,
body.client-portal #ticketForm .form-actions input[type="submit"].btn-primary:hover {
  border-color: var(--avz-blue-dark) !important;
  background: var(--avz-blue-dark) !important;
  color: #fff !important;
}

/* ========================================================================
   AVANZA FIBRA — AJUSTES V3
   Portada, formulario de alta centrado y estados con color semántico.
   ======================================================================== */

/* ------------------------------------------------------------------------
   Portada pública
   Mantiene el contenido a la izquierda, pero acerca las acciones al bloque
   principal y las muestra siempre una debajo de la otra.
   ------------------------------------------------------------------------ */
body.client-portal.client-page-index #landing_page {
  width: 100%;
  max-width: 1120px;
  display: grid;
  grid-template-columns: minmax(0, 1fr) 260px;
  column-gap: 48px;
  align-items: start;
}

body.client-portal.client-page-index #landing_page .main-content {
  grid-column: 1;
  width: auto;
  min-width: 0;
  margin: 0;
}

body.client-portal.client-page-index #landing_page .sidebar {
  grid-column: 2;
  grid-row: 1;
  float: none !important;
  width: 260px !important;
  margin: 0 !important;
  padding: 14px;
  border: 1px solid var(--avz-border);
  border-radius: var(--avz-radius);
  background: #fff;
  box-shadow: var(--avz-shadow);
}

body.client-portal.client-page-index #landing_page #new_ticket,
body.client-portal.client-page-index #landing_page #check_status {
  float: none !important;
  width: 100% !important;
  margin: 0 !important;
  padding: 0 !important;
  background: none !important;
}

/*
 * .front-page-button es el CONTENEDOR de las dos acciones en la portada
 * original de osTicket. No debe recibir apariencia de botón.
 */
body.client-portal.client-page-index #landing_page .front-page-button {
  float: none !important;
  display: flex !important;
  flex-direction: column !important;
  align-items: stretch !important;
  gap: 10px;
  width: 100% !important;
  min-width: 0 !important;
  min-height: 0 !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
  color: inherit !important;
}

body.client-portal.client-page-index #landing_page .front-page-button > *,
body.client-portal.client-page-index #landing_page #new_ticket,
body.client-portal.client-page-index #landing_page #check_status {
  flex: 0 0 auto;
}

body.client-portal.client-page-index #landing_page .button,
body.client-portal.client-page-index #landing_page a.button,
body.client-portal.client-page-index #landing_page .front-page-button .button {
  box-sizing: border-box;
  display: flex !important;
  width: 100% !important;
  min-width: 0 !important;
  min-height: 40px;
  margin: 0 !important;
  white-space: normal;
  text-align: center;
}

/* ------------------------------------------------------------------------
   Abrir nuevo ticket
   El formulario deja de quedar pegado a la izquierda y pasa a trabajar como
   una pieza central del portal. El título de la propia DynamicForm actúa como
   cabecera del card, evitando repetir “Detalles del ticket” dos veces.
   ------------------------------------------------------------------------ */
body.client-portal .new-ticket-page {
  width: 100%;
  max-width: 1040px;
  margin: 0 auto;
}

body.client-portal .new-ticket-card {
  box-shadow: var(--avz-shadow);
}

body.client-portal #ticketForm #dynamic-form > tr:first-child > td {
  padding-top: 22px;
}

body.client-portal #ticketForm #dynamic-form > tr:first-child .form-header {
  margin: 0 0 4px !important;
  padding: 0 0 12px;
  border-bottom: 1px solid #edf1f4;
}

body.client-portal #ticketForm #dynamic-form > tr:first-child .form-header b,
body.client-portal #ticketForm #dynamic-form > tr:first-child .form-header strong {
  color: #253442;
  font-size: 14px;
  font-weight: 700;
}

body.client-portal #ticketForm #dynamic-form > tr:first-child .form-header + * {
  margin-top: 6px;
}

/* Un poco más de aire entre grupos sin convertir el formulario en una SPA. */
body.client-portal #ticketForm #dynamic-form > tr > td {
  padding-top: 9px;
  padding-bottom: 9px;
}

body.client-portal #ticketForm .form-actions {
  padding: 18px 20px;
}

/* ------------------------------------------------------------------------
   Badges de estado
   La clase genérica open/closed queda como fallback. Las clases derivadas del
   nombre real del estado se declaran después y, por tanto, tienen prioridad.
   ------------------------------------------------------------------------ */
body.client-portal .avz-status--open {
  border-color: #c9dfef;
  background: #edf6fd;
  color: #246faa;
}

body.client-portal .avz-status--closed {
  border-color: #d6dee5;
  background: #f3f5f7;
  color: #5f6b76;
}

/* Pendiente — ámbar */
body.client-portal .avz-status--pendiente,
body.client-portal .avz-status--pending {
  border-color: #efd59f;
  background: #fff6df;
  color: #956000;
}

/* Asignado — azul */
body.client-portal .avz-status--asignado,
body.client-portal .avz-status--assigned {
  border-color: #bfdcf1;
  background: #edf6fd;
  color: #176aa4;
}

/* En curso / En progreso — turquesa */
body.client-portal .avz-status--en-curso,
body.client-portal .avz-status--en-progreso,
body.client-portal .avz-status--in-progress {
  border-color: #b9e4de;
  background: #eaf8f6;
  color: #16766e;
}

/* Pendiente de presupuesto — violeta */
body.client-portal .avz-status--pdte-presupuesto,
body.client-portal .avz-status--pte-presupuesto,
body.client-portal .avz-status--pendiente-presupuesto {
  border-color: #d9cff2;
  background: #f5f1fc;
  color: #684aa1;
}

/* Resuelto — verde */
body.client-portal .avz-status--resuelto,
body.client-portal .avz-status--resolved {
  border-color: #c7e4cf;
  background: #edf8f0;
  color: #2b7540;
}

/* Cerrado — gris neutro */
body.client-portal .avz-status--cerrado,
body.client-portal .avz-status--closed-ticket {
  border-color: #d6dee5;
  background: #f3f5f7;
  color: #596673;
}

/* Cancelado / rechazado — rojo suave, por si existen en la instalación. */
body.client-portal .avz-status--cancelado,
body.client-portal .avz-status--rechazado,
body.client-portal .avz-status--cancelled,
body.client-portal .avz-status--rejected {
  border-color: #efc8c8;
  background: #fff1f1;
  color: #a53d3d;
}

/* Responsive de portada/formulario. */
@media (max-width: 900px) {
  body.client-portal.client-page-index #landing_page {
    grid-template-columns: 1fr;
    row-gap: 22px;
    max-width: 760px;
  }

  body.client-portal.client-page-index #landing_page .main-content,
  body.client-portal.client-page-index #landing_page .sidebar {
    grid-column: 1;
  }

  body.client-portal.client-page-index #landing_page .sidebar {
    grid-row: auto;
    width: 100% !important;
  }

  body.client-portal .new-ticket-page {
    max-width: 100%;
  }
}


/* ========================================================================
   AVANZA FIBRA — AJUSTE V4
   Portada: el wrapper .front-page-button es un contenedor, no un botón.
   ======================================================================== */
body.client-portal.client-page-index #landing_page .front-page-button {
  border: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

/* ========================================================================
   AVANZA FIBRA — AJUSTE V5
   Portada pública: acciones realmente apiladas y sin borde interior legacy.
   ======================================================================== */
body.client-portal.client-page-index #landing_page .sidebar .content {
  display: flex !important;
  flex-direction: column !important;
  align-items: stretch !important;
  gap: 10px !important;
  width: 100% !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

/* osTicket puede renderizar cada acción en su propio wrapper. Neutralizamos
   floats/inline-block legacy y hacemos que cada acción ocupe una fila. */
body.client-portal.client-page-index #landing_page .sidebar .front-page-button,
body.client-portal.client-page-index #landing_page .sidebar #new_ticket,
body.client-portal.client-page-index #landing_page .sidebar #check_status {
  display: block !important;
  float: none !important;
  clear: both !important;
  flex: 0 0 auto !important;
  width: 100% !important;
  max-width: none !important;
  min-width: 0 !important;
  height: auto !important;
  min-height: 0 !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

body.client-portal.client-page-index #landing_page .sidebar .front-page-button p,
body.client-portal.client-page-index #landing_page .sidebar #new_ticket p,
body.client-portal.client-page-index #landing_page .sidebar #check_status p {
  display: block !important;
  width: 100% !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
}

/* Por si ambas acciones vienen dentro del mismo wrapper, también forzamos
   separación vertical entre enlaces/párrafos hermanos. */
body.client-portal.client-page-index #landing_page .sidebar .front-page-button > a + a,
body.client-portal.client-page-index #landing_page .sidebar .front-page-button > p + p,
body.client-portal.client-page-index #landing_page .sidebar #new_ticket + #check_status {
  margin-top: 10px !important;
}

body.client-portal.client-page-index #landing_page .sidebar .button,
body.client-portal.client-page-index #landing_page .sidebar a.button,
body.client-portal.client-page-index #landing_page .sidebar #new_ticket .button,
body.client-portal.client-page-index #landing_page .sidebar #check_status .button {
  box-sizing: border-box !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  float: none !important;
  width: 100% !important;
  max-width: none !important;
  min-width: 0 !important;
  min-height: 38px !important;
  margin: 0 !important;
  padding: 8px 14px !important;
  border-radius: 6px !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  line-height: 1.25 !important;
  text-align: center !important;
  white-space: normal !important;
  text-shadow: none !important;
  box-shadow: none !important;
}

body.client-portal.client-page-index #landing_page .sidebar .blue.button,
body.client-portal.client-page-index #landing_page .sidebar #new_ticket .button {
  border: 1px solid var(--avz-blue) !important;
  background: var(--avz-blue) !important;
  color: #fff !important;
}

body.client-portal.client-page-index #landing_page .sidebar .green.button,
body.client-portal.client-page-index #landing_page .sidebar #check_status .button {
  border: 1px solid var(--avz-blue) !important;
  background: #fff !important;
  color: var(--avz-blue) !important;
}

/* ========================================================================
   AVANZA FIBRA — AJUSTE V6
   Perfil de cliente
   ======================================================================== */
body.client-portal.client-page-profile #content {
  padding-top: 28px;
}

body.client-portal .profile-page {
  width: 100%;
  max-width: 980px;
  margin: 0 auto;
}

body.client-portal .profile-page-heading {
  max-width: none;
  margin-bottom: 18px;
}

body.client-portal .profile-card {
  overflow: hidden;
  background: var(--avz-card);
  border: 1px solid var(--avz-border);
  border-radius: var(--avz-radius);
  box-shadow: var(--avz-shadow);
}

body.client-portal .profile-section + .profile-section {
  border-top: 1px solid #e8eef2;
}

body.client-portal .profile-section__header {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 17px 20px;
  border-bottom: 1px solid #edf1f4;
  background: #fbfcfd;
}

body.client-portal .profile-section__icon {
  width: 34px;
  height: 34px;
  flex: 0 0 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid #d5e9f7;
  border-radius: 50%;
  background: var(--avz-blue-soft);
  color: var(--avz-blue);
  font-size: 14px;
}

body.client-portal .profile-section__header h2 {
  margin: 0;
  color: var(--avz-text);
  font-size: 15px;
  line-height: 1.3;
  font-weight: 700;
}

body.client-portal .profile-section__header p {
  margin: 3px 0 0;
  color: var(--avz-muted);
  font-size: 12px;
  line-height: 1.45;
}

body.client-portal .profile-section__body {
  padding: 10px 20px 18px;
}

body.client-portal .profile-table {
  width: 100% !important;
  table-layout: auto;
  border: 0;
  border-collapse: separate;
  border-spacing: 0;
}

body.client-portal .profile-table tr,
body.client-portal .profile-table td,
body.client-portal .profile-table th {
  border: 0;
  background: transparent;
}

body.client-portal .profile-table td {
  padding: 8px 0;
  color: #596978;
  font-size: 13px;
  line-height: 1.45;
  vertical-align: top;
}

body.client-portal .profile-table td:first-child:not([colspan]),
body.client-portal .profile-table .profile-label {
  width: 220px;
  padding-right: 24px;
  color: #3f4e5e;
  font-size: 12px;
  font-weight: 650;
  vertical-align: middle;
}

/* Los formularios dinámicos de osTicket suelen insertar sus propios headers
   dentro de la tabla. Conservamos la información, pero eliminamos el aspecto
   legacy de <hr> + título suelto. */
body.client-portal .profile-table hr {
  display: none;
}

body.client-portal .profile-table .form-header,
body.client-portal .profile-table .headline {
  margin: 5px 0 3px !important;
  padding: 10px 0 7px !important;
  border: 0 !important;
  border-bottom: 1px solid #edf1f4 !important;
  background: transparent !important;
  color: #253442 !important;
  font-size: 13px !important;
  font-weight: 700 !important;
}

body.client-portal #profileForm input[type="text"],
body.client-portal #profileForm input[type="email"],
body.client-portal #profileForm input[type="tel"],
body.client-portal #profileForm input[type="number"],
body.client-portal #profileForm input[type="password"],
body.client-portal #profileForm select,
body.client-portal #profileForm textarea {
  box-sizing: border-box;
  width: min(100%, 560px);
  min-height: 38px;
  padding: 8px 10px;
  border: 1px solid var(--avz-border-strong);
  border-radius: 6px;
  background: #fff;
  color: var(--avz-text);
  font-size: 13px;
  line-height: 1.35;
  box-shadow: none;
  outline: none;
}

body.client-portal #profileForm textarea {
  min-height: 94px;
  resize: vertical;
}

body.client-portal #profileForm input[type="text"]:focus,
body.client-portal #profileForm input[type="email"]:focus,
body.client-portal #profileForm input[type="tel"]:focus,
body.client-portal #profileForm input[type="number"]:focus,
body.client-portal #profileForm input[type="password"]:focus,
body.client-portal #profileForm select:focus,
body.client-portal #profileForm textarea:focus {
  border-color: #80add2;
  box-shadow: 0 0 0 3px rgba(0,87,168,.08);
}

/* No estirar checkbox/radio/file de formularios dinámicos. */
body.client-portal #profileForm input[type="checkbox"],
body.client-portal #profileForm input[type="radio"],
body.client-portal #profileForm input[type="file"] {
  width: auto;
  min-height: 0;
}

body.client-portal #profileForm label,
body.client-portal #profileForm .required,
body.client-portal #profileForm em,
body.client-portal #profileForm .faded,
body.client-portal #profileForm small,
body.client-portal #profileForm .error {
  font-size: 12px;
}

body.client-portal #profileForm em,
body.client-portal #profileForm .faded {
  color: #8b96a2;
  font-style: normal;
}

body.client-portal #profileForm .profile-error {
  margin-top: 5px;
  color: #a53d3d;
}

/* Select2 es usado por algunas plantillas de zona horaria. */
body.client-portal #profileForm .select2-container {
  width: min(100%, 560px) !important;
  font-size: 13px;
}

body.client-portal #profileForm .select2-container .select2-selection--single {
  min-height: 38px;
  border-color: var(--avz-border-strong);
  border-radius: 6px;
}

body.client-portal .profile-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  padding: 16px 20px;
  border-top: 1px solid #e8eef2;
  background: #fbfcfd;
}

body.client-portal #profileForm .profile-actions input[type="submit"].btn-primary {
  border-color: var(--avz-blue) !important;
  background: var(--avz-blue) !important;
  color: #fff !important;
}

body.client-portal #profileForm .profile-actions input[type="submit"].btn-primary:hover {
  border-color: var(--avz-blue-dark) !important;
  background: var(--avz-blue-dark) !important;
  color: #fff !important;
}

body.client-portal .client-account__links a.active {
  color: #fff !important;
  font-weight: 700;
}

@media (max-width: 760px) {
  body.client-portal .profile-section__body {
    padding: 10px 16px 16px;
  }

  body.client-portal .profile-table,
  body.client-portal .profile-table tbody,
  body.client-portal .profile-table tr,
  body.client-portal .profile-table td {
    display: block;
    width: 100% !important;
  }

  body.client-portal .profile-table td:first-child:not([colspan]),
  body.client-portal .profile-table .profile-label {
    padding: 9px 0 5px;
  }

  body.client-portal .profile-table td + td {
    padding-top: 0;
  }

  body.client-portal .profile-actions {
    flex-wrap: wrap;
    justify-content: flex-start;
  }
}


/* =========================================================
   SSO / AUTHENTIK
   ========================================================= */

#clientLogin .external-auth {
    width: 100%;
    margin: 0;
}

#clientLogin .external-auth + .external-auth {
    margin-top: 10px;
}

#clientLogin a.external-sign-in {
    display: flex !important;
    align-items: center;
    justify-content: center;
    gap: 8px;

    width: 100%;
    min-height: 38px;
    box-sizing: border-box;

    padding: 9px 14px !important;

    background: #0057a8 !important;
    color: #ffffff !important;

    border: 1px solid #0057a8 !important;
    border-radius: 6px !important;

    font-size: 13px !important;
    font-weight: 600 !important;
    line-height: 1.2;

    text-decoration: none !important;
    box-shadow: none !important;

    transition:
        background-color .15s ease,
        border-color .15s ease;
}

#clientLogin a.external-sign-in:hover {
    background: #004b92 !important;
    border-color: #004b92 !important;
    color: #ffffff !important;
    text-decoration: none !important;
}

#clientLogin a.external-sign-in:focus {
    outline: none;
    box-shadow: 0 0 0 3px rgba(0, 87, 168, .15) !important;
}


/* Caja que genera osTicket alrededor del proveedor */
#clientLogin .external-auth-box {
    display: flex !important;
    align-items: center;

    width: 100% !important;
    box-sizing: border-box;

    border: 0 !important;
    border-radius: 0 !important;

    background: transparent !important;
}


/* Icono del proveedor */
#clientLogin .external-auth-icon {
    display: inline-flex !important;
    align-items: center;
    justify-content: center;

    width: auto !important;
    padding: 0 !important;
    margin-right: 8px;

    color: inherit !important;
    border: 0 !important;
}


/* Texto del proveedor */
#clientLogin .external-auth-name {
    width: auto !important;
    padding: 0 !important;

    color: inherit !important;

    font-size: 13px !important;
    font-weight: 600 !important;
    line-height: 1.2 !important;
}

/* Corrige la traducción chapucera "Firme con Avanza" */
#clientLogin .external-auth-name {
    font-size: 0 !important;
}

#clientLogin .external-auth-name::after {
    content: "Iniciar sesión con Avanza";
    font-size: 13px !important;
    font-weight: 600;
    line-height: 1.2;
}